Call Center Ninja Express Media Easily send complaints
If there is a problem in the delivery process, then the Ninja Express call center m edia to file a complaint may be the best option. Indeed, as we already know, problems are one of the things that cannot be avoided by entrepreneurs, especially those who are engaged in online business.
To make it easier for you to deliver, the existence of expedition services is really well reliable. Thanks to the existence of this service, entrepreneurs will have to send their goods directly to consumers. Of course, through this method, it will make you more focused on your efforts.
Unfortunately, sending certain parcels or goods through expedition services is not spared various kinds of trouble in it. Including using Ninja Express services. Ninja Express itself is one of the delivery service companies that is very popular in Indonesia.
Although it is known for offering a wide range of affordable transportation services and products, this does not mean that entrepreneurs do not have problems when using it, such as problems with goods lost to masala, which occurs in packages or other complaints. Therefore, the existence of the Ninja Express media call center, which mediates complaints, is really sought after.
Surely you do not want this if there are problems such as loss or damage in the package to be sent? Therefore, it is important to file a complaint , so as not to lose it. In order not to suck in stepping, here is the full review where you will need.
Nahliadnite do game Ninja Express
Before you know how to contact the media complaint of the Ninja Express call center, it is very important to know at a glance about this popular expedition service in Indonesia. Where is it a freight forwarding company or cargo that existed in Singapore before 1024.
The company became an affiliate of Ninja Van, which was first founded by three people, namely Chang Wen, Shaun Chong and Tax Boaxian, where each of them had different positions. The company provides delivery and reception services for goods, where it is technology-based and even offers COD services , which are the most popular services.
Se has not yet arrived in Indonesia, it turns out that the company already exists first in Singapore, the Philippines, Malaysia, Vietnam and Thailand. In addition, in Indonesia, this Ninja delivery service has worked with various kinds of the largest e-commerce platforms in Indonesia, such as Shopee, Bukalapak, Blibli, Tokopedia, Sociola and much more.
To offer the different services that are owned, this forwarding service also uses social media such as Instagram and Facebook to sell the products it has. The existence of this company is almost widespread in various regions of Indonesia, such as Bandung, Jabodetabek, Yogyakarta, Surabaya and Semarang.
Call centrum Ninja Express Media Call Center vzbudzuje sťažnosti
Do you already know about one of the largest expedition services in Indonesia? Returning to the main topic , there are often different kinds of problems in the process of sending the goods themselves, and the public experiences them when using the services of Ninja Express. In fact, there is no need to worry too much about the problem .
This is because amu can directly contact section c ofall Ninja Express media centers to mediate complaints. Where the service can be enjoyed by anyone who needs accurate information and solutions if a problem occurs during the delivery process or in connection with the package that you have.
The call center of this expedition is via phone number (021) 2926 4120. You can directly call the number for the complaint process. There is a customer service section where it will explain the different kinds of problems and provide the best solution. Make sure you communicate well to get the best possible service.
Before you decide to complain in the Ninja Express media call center section, there are several important documents that must be properly prepared, such as the sender’s name, confirmation number, and destination address. Thanks to the information from these documents, Ninja Express will make it easier to track the package you have.
Complaints via website and email
Not only by contacting the Ninja Express media call center to submit complaints, you can also file complaints through the official wesite of this service provision service at www.ninjaexpress.co/id-id/contact-us. Through this page you will find a form for filing a complaint or complaint.
Later, there will be different types of questions that can be adapted to the problem, such as package-related issues, reporting lost goods, shipping issues overseas, and finding solutions. Make sure you choose the type of question that suits the problem you are facing.
If so, users will be asked to fill in their full name, phone number, confirmation number, email address, and description to explain what issue is happening to you . It is best to convey the information in the best possible way and explain it in detail . Do not lie about the problem that is occurring.
In addition to going through the Ninja Express media call center and filing complaints and the official website , you can also file a complaint via email y andkni on the support_id@ninjavan.co. For this one method, it is also very simple and almost the same when complaining through a website. You can send a message directly to the appropriate email address.
Then explain the details of the problem that is happening. Be sure to include a few supporting documents that will later be used as evidence. The supporting documents shall include the confirmation number, address, name of the consignor and any evidence. When filing a complaint via email, make sure you are patient while waiting for a response.
Wide range of services dari Ninja Express
The existence of Ninja Express also offers a number of the best services and devices for users, including:
- Easy maintenance
This is a type of service that will provide customers with convenience in a simpler delivery and payment process. The purpose of the service is so that you can save time on taking care of sales management.
- Pay-in-place služba
Pay-on-site service or COD (cash on delivery) is one of the delivery products where most of them are sought after. The purpose of this service is to make it easier for you to cover the cost of goods and the cost of transportation in cash according to the intended location.
- Call center service for complaints
Finally, the existence of a call center service from Ninja Express for complaints turned out to be one of the advantages they owned. It is thanks to this service that it will make it easier to solve all the problems related to your package.
Indeed, problems in the process of sending parcels with shipping services are one of the problems that often arise, including when using the services of this delivery service. The Ninja Express Media call center conveys complaints that can be easily contacted.