24-hour BCA call centre number and its services
The BCA call centre is a facility provided by the bank’s Central Asia (BCA) management to provide complaint services from customers. The call center itself is defined as the call center of a company or office to receive or send requests by telephone.
BCA customers who wish to communicate with the bank, for example, if they have questions or complaints, can be contacted via the CC number. You can call the contact center number 24 hours a day via cell phones or landlines from anywhere in Indonesia without having to enter the code of each region.
However, usually for calls from foreign countries, you need to add a certain code in front of the BCA call center number, which we will discuss in this discussion. In addition, JuJIA will be charged a tariff for contacting the CS Melal UI customer call center number. Customers need not worry, because the service fee for contacting a CC BCA number is very cheap.
BCA, one of the largest private banks, also offers a call centre without charging service fees. Customers can contact the bank through the official website via WhatsApp, social media, email or chat. For more details, in this discussion, we will fully review the BCA call center services. Come on, look!
BCA Call Center Number and its Services
For those who wish to contact this bank through the CC service, you can press the halo BCA number 15 00 888 without the area code if you are in Indonesia. The customer service team that receives customer calls through the number will provide answers in accordance with the questions. Here are some of the things that are often asked through halo BCA:
- Complaints related to issues
BCA Call Center Most of the call center callers face problems as customers and as the general public. For example, a swallowing ATM card, temporary blocking, fraud cases, blocked account numbers, and other issues. Generally, customers will first contact the CC when they have an issue because halo BCA can be contacted 24 hours a day.
- Stash Products
Through the contact center, you can also ask for information about any deposit products offered by the bank. Some of them are cypresi savings, futures, stages, and many other products.
- Credit Card
If you are interested in using credit card services, you can also ask for this information via Halo BCA. You can ask which type of credit card is most suitable or meets the criteria. Also, customers who already have a credit card can apply for a limit hike through the call center.
- Loan Services
Services related to loan funds are very common in banking activities, including in the BCA. You can ask about the available loan information, including terms, tenure, interest and other details.
- C.A. Siyariya
Many customers contact the BCA call center to ask about Shariah services, for example for funding and investments.
- Insurance
Products called Bancassurance are Provida Sieria, Max/Platinum, Platinum Sieria, and other insurance products.
In addition to queries about BCA products as mentioned above, you can also apply to open a new account through the call center. In addition, currently, bank Central Asia has provided online account opening services through internet banking and m-banking.
BCA Call Center Service Rates
For contacting the bank’s call centre, customers will be charged a service fee. If you are contacted via mobile phone, use the number +62 21 15000 888, where you will then be charged charges starting from RP 220 in 2 minutes. The information about this service fee may change depending on the policy and the type of provider used to make the call.
Before contacting Halo BCA, you must prepare personal data such as your full name, date of birth, account number, and biological mother’s name. Because when it comes to banking customer service in general, you will definitely be given some confirmation questions first for the safety of customer transactions.
By preparing the necessary data and what questions you will be informed of, it will save telephone service charges. However, if you don’t want to charge a service fee, you can contact the BCA via WhatsApp, which we will explain in the next sub-discussion.
How to get in touch with BCA via WhatsApp
Apart from the CC number, customers can also contact the bank through a WhatsApp number. This latest service from BCA makes it much easier for customers as they are not charged telephone charges. Moreover, despite being communicated via WhatsApp, customers can still ask or lodge complaints about various service products.
Moreover, through this WhatsApp number, you can contact the call centre 24 hours a day full-time, which means there is no time limit. So when you need various information, you can get a quick response from the BCA. However, you can only use the chat feature and cannot use video call or voice message features.
Do you already know how to contact the BCA call center via WhatsApp number ? Here we provide information about the official phone number and how to get in touch:
- Save the WhatsApp phone number 0811 1500 998 on your phone. Remember, only a bank WA number and the name “Bank BCA” and the verified logo are listed, so don’t be fooled if there are other numbers that are trying to contact you on behalf of the BCA.
- To start a chat, go to previously saved contacts, and write down the message starting with the #HaloBCA. After some time, the customer service team or admin will reply to your chat.
- You can then submit questions or complaints that you want to submit. For example: “I’d like to ask you about a loan without grace, and how do you do that?”. After that, there is only one thing left to wait for a reply from CS, which usually doesn’t take much time.
The chat column will be terminated by the Customer Service Team if Fyi and Cs answer your message and do not reply again for a long time. Through chat you can send photos in PNG, JPEG or JPG formats. Curious? You can try it yourself and if you need the information, there is nothing wrong with contacting the BCA via WhatsApp.
How to get in touch with Halo BCA call center for free
BCA also provides other customer care services, which are of course free for credit, including:
- Via Twitter
@haloBCA the name of this Twitter Bang account , you can contact via DM or mention if you have questions about BCA products. Do not lock the account in such a way that BCA Twitter CS can reply to the messages you send.
- Via chat
Go to the bank’s official website and you can use the available chat features. bca.co.id the official website address , then you can see the pop-up messenger in the lower right corner of the site page.
- Via email
The email address of the halobca@bca.co.id Halo BCA that you can use to contact the customer service team if you have any questions or complaints . Usually the email admin will discuss your message within 24 hours, but it is likely to be quick.
Well, for those who are planning to get in touch with the BCA customer service, you can use one of the call centers above. Record and save information about the BCA call center so that it can be useful at any time if necessary.